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One-Time & Monthly
Maintenance:
Keep your
computer working properly by having
Online Computer Connection
correct your problem, or maintain your
system monthly or quarterly before problems happen.
As with any service call not only do we fix your problem but
we educate you on how to make sure the problem does not
reoccur.
For problems that cannot be corrected remotely we can
dispatch a tech Nationwide to your location. Over 12,000
Technicians*** available for dispatch to your
location.
Currently we offer a variety
of packages depending on your needs.
Computer Repair
Pay-Per-Incident
1 session of computer help for 1 computer.This is the
option should you be having an issue with your
computer that needs to be resolved in a timely
manner.
If you are having any problem not listed please call
us at 888-710-9006 |
- General
Maintenance
- Computer Setup
- Spyware Removal
- Virus Removal
- Software
Updates
- Error Messages
- Printing
Problems
- Internet
Security
- Online Training
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$75.00*
Click Logo to Make Payment
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Monthly Package
This is the
option if after receiving service you realize that
you would like your computer to continually run at
it's optimum speed.
**PLUS included in the Monthly Package is an
Online Backup of your data up to 5 Gig of files
Maintenance is performed throughout the month on
your computer. |
- Phone Support
- Remote Control
Support
- Spyware
clean up
- Perform windows
updates
- Verify virus
protection is functional & updated
- Temporary files
cleanup
- Optimization
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$Call |
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Business Package If you own or
operate a business but do not have a full time
technical staff then this is the option for you. We
can tailor a plan around your business needs on a
case-by-case basis.
Computers can be
worked on in groups after your business hours for
installing patches, updating software, configuration
changes, adware/spyware removal, optimizations,
tune-ups, etc.
We realize the
importance of up-time and will not disrupt your work
atmosphere.
Please contact us, as there are many considerations
to discuss in order to make your support experience
as efficient as possible.
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- Server
Maintenance
- Router
Maintenance
- Internet
Security
- General
Maintenance
- General
Problems
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$Call |
* Covers first hour of repair. Supplemental time is charged
in 15 minute increments at $20.00 per 15 Minutes.
** Per Computer. This plan
includes installation of various software packages that will
be run each time by
Online Computer Connection.
This plan does not
cover the resolving of other software/hardware issues.
*** On-Site Technicians prices vary according to location.
Price will be quoted prior to dispatching a technician to
your location.
Spyware Cleanup
Getting those pop-ups on your
screen every few seconds or minutes? If so then you probably
have a Spyware problem. Typically you don't just get one
piece of Spyware, instead it starts to take over your entire
computer. This comes from a variety of reasons to include
typical surfing of the Internet, music sites, chat sites and
more.Can this
be fixed?
Spyware like most other problems can be fixed
by
Online Computer Connection
with a variety
of software tools and education.
Windows
Updates
Microsoft
continually puts out updates in order for you to load them
on your computer. Sometimes people set their computer to do
"automatic updates". This is a necessity for every computer
user.
Can this be fixed?
Windows updates can sometimes be tricky.
Typically if you do "automatic updates" you should be
covered. But who has time to understand the techno jargon that
comes with all the updates?
Online Computer Connection
takes the time
to real each and every update that comes out to find out
what the purpose of them are and if there is any potential
side effect.
Virus
Protection
If you own a
computer virus protection is essential. There are hundreds
of virus software packages on the market for purchase. Virus
protection helps your computer from being infected and
causing potential problems from happening.
Can this be fixed?
This is not as much a fix as making sure it's doing what
it's suppose to be doing. Virus protection software needs to
be updated regularly to make sure you have the latest
definitions on your computer. Virus programs can also
include things such as firewalls, spyware protection and
more. All of these items need to be setup properly so you
get the full benefit of them.
Temporary
Files
Every time you
get on the Internet temporary files are being put on your
computer. They come in the form of text, graphics, and more.
Can this be fixed?
Online Computer Connection
knows the locations that these files are put and has the
software to remove these items. If you leave these temporary
files on your computer over time you will notice a
considerable difference in the speed your computer seems to
operate.
Optimization
Just like a
vehicle your computer assets need to be optimized in order
for it to perform at an optimal level.
Can this be fixed?
Online Computer Connection
knows the programs that need to start when your computer
turns on and those that don't. We can optimize your system
so it's always going to start only those things that are
necessary for your operation.
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